Introduction
This Privacy Policy explains how Bulldog Lock and Key ("we", "us", or "our"), a registered Minnesota mobile locksmith business, collects, uses, and safeguards personal information when you visit our website at https://bulldoglockkey.com/, call our phone line, send us an email, or utilize our mobile locksmith services across Minneapolis and surrounding communities.
We are committed to operating transparently and protecting your privacy. We do not sell, rent, or trade your personal information.
Information We Collect
Because we provide on-site mobile locksmith assistance, we only collect the information necessary to fulfill service requests safely, accurately, and lawfully. This includes:
- Contact Information: Name, phone number, and email address provided when you call, text, or email us.
- Service & Dispatch Location: The address, intersection, parking facility, or landmark where you require mobile locksmith assistance.
- Vehicle & Property Details: Vehicle year, make, model, VIN (if needed for key cutting/programming codes), or lock specifications for residential or commercial doors.
- Proof of Ownership & Identity Verification: Government-issued photo identification, vehicle registration, insurance cards, or property documentation required before opening locked doors or originating replacement keys.
- Transaction & Payment Information: Payment method details processed securely via certified payment card processors. We do not store full credit card numbers on our servers.
- Technical Website Data: Standard non-personally identifiable analytical information (such as browser type, approximate device type, and referral pages) collected through automated cookies or analytics tags.
How We Use Your Information
We use the information we collect solely for legitimate business purposes:
- To dispatch a mobile technician to your location and complete requested locksmith tasks.
- To provide accurate upfront pricing estimates and communicate expected arrival times.
- To verify authorized ownership and identity to prevent unauthorized vehicle or property entry.
- To process payments and provide transaction receipts.
- To respond to your inquiries, customer service requests, or warranty questions.
- To comply with applicable local, state, and federal laws and insurance regulations.
We Do Not Sell Your Personal Information
Zero Data Selling: Bulldog Lock and Key does not sell, rent, lease, or monetize your personal data to any third party, data broker, or advertiser.
We only share necessary information with trusted third-party service providers who assist us in operating our business (e.g., credit card payment processors, secure communications services, or authorized automotive key code databases), and only to the extent necessary to deliver services.
Data Security & Retention
We implement industry-standard physical, electronic, and managerial safeguards to protect your personal information from unauthorized access, alteration, or disclosure. We retain customer transaction records only as long as necessary to satisfy operational, accounting, legal, and warranty obligations.
Your Rights & Contacting Us
You have the right to request access to the personal information we maintain about you, ask for corrections, or request deletion of your information subject to applicable legal recordkeeping requirements.
To exercise these rights or ask any questions regarding this Privacy Policy, please contact us directly:
- Business Name: Bulldog Lock and Key
- Entity: Registered Minnesota Business (Mobile service only, no public storefront)
- Phone: (612) 998-7130
- Email: michaeldray1991@gmail.com
- Website: https://bulldoglockkey.com/